- What changes due to the coronavirus (COVID-19) outbreak?
- How can I track my order?
- Refund Policy. What can I do if I want my money back?
- Can I cancel or exchange a customized product?
- My order has already been shipped, but not yet delivered. How can I cancel it?
- My order hasn't been shipped yet. How can I cancel it?
- Can I make changes to my order?
Change, follow-up, cancellation and refund of your order.
Learn more about how your Gocase comes to you.
Details about your Gocase product: Warranty, care and customization.
Returns & Refunds
Understand our exchange, repayment, and repentance policy.
Giveaways and promos