General

Giveaways and promos

• Gocase Referral Program
• ⭐ GIVEAWAY FAQ ⭐

My Order

• How can I track my order?
• Refund Policy. What can I do if I want my money back?
• Can I cancel or exchange a customized product?
• My order has already been shipped, but not yet delivered. How can I cancel it?
• My order hasn't been shipped yet. How can I cancel it?
• Can I make changes to my order?

Delivery

• List of Countries we ship Powerbanks to
• List of countries with Free Shipping
• How can I track my order?
• How long will my order take to be delivered?

Products

• Methods of payment
• Security Policy
• Discount codes
• Customization of products
• How do I take proper care of my case?
• Does my product have a warranty?

See all 7 articles

Returns and refunds

• Can I exchange a product?