General

Giveaways and promos

• Buy 2, Get 4 | Buy 3, Get 6 + Free shipping
• Mystery Products 🕵️‍♂️🕵️‍♀️
• How to use your discount coupon and Gift Cards ?
• ⭐ Discount codes⭐

My Order

• Can I change my order?
• How do I make a purchase?
• My order already went through. Can I add items to this order?
• Can I change my delivery information?
• Can I change my registration information?

Delivery

• How does the delivery work? 📫
• How can I track my order? 🔍
• Charges and Fees 💸
• My order is stuck at the customs
• List of countries with Free Shipping
• List of Countries we ship Powerbanks to

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Products and Payment

• Is my 5G phone compatible?
• Why have I been extra charged?
• Where is my refund? It was approved, but it’s been more than 7 days
• I love your products! How can I pay?
• Security Policy
• Discount codes

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Returns and refunds

• Can I exchange a product?
• My order hasn't been shipped yet. How can I cancel it?
• I canceled my order, how long will it take to receive my refund?