General
Giveaways and promos
- Buy 2, Get 4 | Buy 3, Get 6 + Free shipping
- Buy 4 Get a Colllection Box + Free shipping
- Free [PRODUCT] on orders above $99 🎁
- Free [PRODUCT] on orders above $49 🎀
- Mystery Products 🕵️♂️🕵️♀️
- Gocase Referral Program
My Order
- How do I make a purchase?
- Can I change my order?
- My order already went through. Can I add items to this order?
- Can I change my delivery information?
- Can I change my registration information?
- Can I cancel or exchange a customized product?
Delivery
- ⚠ Global delivery situation ⚠
- How does the delivery work?
- How long is my delivery going to take?
- How will my order be delivered?
- How can I track my order?
- How long does it take to post my request?
Products and Payment
- Is my 5G phone compatible?
- Why have I been extra charged?
- Where is my refund? It was approved, but it’s been more than 7 days
- I love your products! How can I pay?
- Security Policy
- Discount codes
