Can I change my order?

Yes, you can! 

We know sometimes people realize they chose the wrong product/name/design! But don’t worry, we’re here to help! However, we’re only able to change your order while it’s still in our warehouse. 

If you need to change your order, please contact our Support team via the Help Center.

Depending on the situation, this operation may have additional costs:

a) Changes requested within 2 hours of placing the order will be carried out free of charge*;

b) Changes requested after 2 hours will be subject to analysis and you’ll maybe charged for them.

Please note, after our Customer Service team confirms the change to your order, the production and delivery deadlines will take the same amount of time as if you just placed the order.

*That will only be applied if your order hasn't been shipped already.