If you wish to cancel the order that Gocase has sent, but you haven't received yet, just contact our team by email firstname.lastname@example.org or through our form in the Contact Us section on our website, letting us know the reason for the cancellation. When the order arrives back at our warehouse, we will proceed with the refund within 15 (fifteen) business days.
Articles in this section
- What changes due to the coronavirus (COVID-19) outbreak?
- How can I track my order?
- Refund Policy. What can I do if I want my money back?
- Can I cancel or exchange a customized product?
- My order has already been shipped, but not yet delivered. How can I cancel it?
- My order hasn't been shipped yet. How can I cancel it?
- Can I make changes to my order?