My order hasn't been shipped yet. How can I cancel it?

If your order hasn't been shipped, you can contact our Gocase Support team within 24 hours after placing your order and they will cancel it, and issue a full reimbursement. 

If your products are customized, we can only cancel the order within 12 hours. Unfortunately, we are not able to cancel a customized order that has already been printed. But hey, no worries! You can still reach out to our Support team and they will tell you about other possible solutions. 😁